After Apple confirmed that it had been slowing down its older devices, the company began to offer battery replacement at a special price, that is, at a big discount. All this in order to alleviate the situation. In Spain, the discount also exists, however, now, Procon-SP is demanding that Apple provide more details on how consumers can take advantage of the replacement program.
Through a report made by Reuters, the São Paulo state agency notified Apple demanding a more detailed explanation of how users in Spain will be able to take advantage of the battery exchanges that were announced by the company for the value of 29 dollars.
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It was also informed that Apple could be fined if it does not provide the necessary information requested by Procon-SP.
"The agency did not say what might happen if Apple does not comply with the requirements, but Apple has the power to fine or even bring legal action against companies that cause losses to consumers."
As we can see, the request is quite simple and Apple will have to fulfill the request. On Apple's support page, you can ask some questions about replacing the battery in iPhones. In addition, the company has a support number in Spain, 0800-761-0880.
