Samsung opens another Service Center, this time in Porto Alegre. The gauchos, from now on, will have service from the brand at Rua Dom Pedro II, 991, in Bairro Higienópolis. The main objective of the centers is to offer the user a complete experience, from acquisition to when they need some assistance, and their premise is to offer fast and high quality service.
The Porto Alegre Service Center continues the openings already made by the manufacturer in Rio de Janeiro in Barra da Tijuca, in São Paulo in the Pinheiros, Vila Mariana and Tatuapé neighborhoods, in Lourdes (Belo Horizonte), in Nossa Senhora das Graças (Manaus) , Asa Sul (Brasilia), Pituba (Salvador) and Bonfim (Campinas).
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The manufacturer claims that no one better than the brand itself to solve problems that may happen with the products.
"No one better than the manufacturer to resolve any request that the consumer has. At Samsung, the board of directors is able to follow in real time what happens in each Service Center. each unit, making it possible to adapt the store's staff to provide prompt service. We take care of the customer and our focus is to resolve the call with quality and in the shortest possible time", explains Luiz Xavier, Senior Director of Customer Service at Samsung Spain.
Samsung also has 24/XNUMX customer service via phone, chat and apps to support the company's entire product portfolio in Spain. To find the Service Center closest to you, check the list on the Samsung Spain website.
